Welcome to Rural/Metro of Western New York's Human Resources Department!

Our open-door policy extends a welcoming feeling to our employees! We are available Monday through Friday, from 7:00 am until 5:00 pm. If you leave us a voice mail message, we are committed to returning all calls within 24-hours, or the next business day.

We have a full time Recruiter on staff, who is involved with every step of your hiring process, from receiving the application, to the first day of orientation. Rural/Metro has competitive wages and excellent benefits for all positions, ranging from EMS personnel, Dispatchers, Billing Representatives, Administration to Maintenance. You can contact our Recruiter at extension 302.

Our Department also consists of many other areas of support for our employees. Contact Human Resources to receive information and assistance on the following:

You can call extension 328 (Benefits Coordinator), 371 (HR Admin. Assistant), or 305 (Human Resources Manager) for information regarding any of the above.

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